Unrivalled expertise
A member of our customer relation staff will contact you upon the submission of every enquiry. Offering you our expertise on all our lenders’ criteria, an embryonic phase in our process that showcases an indication of how we intend to service you going forward.
Support throughout the process
You will receive direct access to a dedicated case manager, who will look after your client’s application from initial enquiry to the completion of what we refer to as a cradle-to-grave service.
Regular summaries
You will be contacted at every stage and or when changes occur with regular updates and a regular summary of your pipeline with us, including the current stage and number of outstanding requirements. Keeping customers informed is a basic must-do service we provide.
Quality comes as mandatory
You can be certain; you will be dealing with a team who have been trained to the very highest standards. A team that observes the company’s ethos of endeavouring to work to meet customers' expectations but most importantly, to have ethical values, provides the moral compass by which they make the right decisions for our customers.
Bespoke approach
Your list of requirements will be specific to your chosen lender, and we will apply this individual, tailored approach to each of your clients. This assures that we understand your individual client needs and situation to reduce lenders' declining loan applications.
Unrivalled expertise
A member of our customer relation staff will contact you upon the submission of every enquiry. Offering you our expertise on all our lenders’ criteria, an embryonic phase in our process that showcases an indication of how we intend to service you going forward.
Support throughout the process
You will receive direct access to a dedicated case manager, who will look after your client’s application from initial enquiry to the completion of what we refer to as a cradle-to-grave service.
Regular summaries
You will be contacted at every stage and or when changes occur with regular updates and a regular summary of your pipeline with us, including the current stage and number of outstanding requirements. Keeping customers informed is a basic must-do service we provide.
Quality comes as mandatory
You can be certain; you will be dealing with a team who have been trained to the very highest standards. A team that observes the company’s ethos of endeavouring to work to meet customers' expectations but most importantly, to have ethical values, provides the moral compass by which they make the right decisions for our customers.
Bespoke approach
Your list of requirements will be specific to your chosen lender, and we will apply this individual, tailored approach to each of your clients. This assures that we understand your individual client needs and situation to reduce lenders' declining loan applications.
Why are we different?
As alluded to in our introduction, we place the customer's needs above everything else. We ensure that we do our application due diligence to ensure the right outcome is presented to the customers.
We place a lot of emphasis on meeting brokers’ expectations because we know what this is like. We have the experience and, of course, acknowledge every Introducer is different, hence we adapt our approach accordingly.
In most cases our fees are paid for by the supporting lender.
We build a strong rapport between us and our clients, coupled with a strong product offering to support brokers and their clients. Golden Trust is unique in the depth of its product support.
We are dedicated to focusing on developing brokers' knowledge of development finance across all funding types and providing them with regular industrial news and updates.
Our Mission Statement
We are committed to providing excellent products and services from our panel of lenders for distribution to the entire intermediary sector and beyond. We aim to continue to enhance the Golden Trust Capital brand as a company that delivers service excellence through digitalisation, streamlining, and making borrowing money less complex with the aid of market-leading technology and AI. This growth coupled with our commitment to staff training and development will maintain and improve our reputation as one of the country’s leading specialist packagers.
If you have a client that you think we can assist, please do not hesitate to get in contact via the website or simply call us on 07976 703805.
